Answer every patient message at 9 PM on a Sunday.
A practice website that books, and an AI front desk that confirms the service, provider and time, handles reschedules and insurance questions, and puts every booking where your front desk sees it. For dental, veterinary, chiropractic, med spa and family practices.
Free mockup for your practice
Three fields. Within 2 business days we email you a link to a first version built for your business. No calls, no card, no obligation.
Find the demo built for your kind of practice.
The same assistant underneath, tuned to the questions your own patients ask. The demos are fictional practices on our CareLineDesk product site.
Veterinary
The 9 PM message about a dog that ate chocolate is triaged, not left on voicemail.
Med spa
Every "how much" and "how do I prepare" question is answered before anyone has to call.
Family and primary care
Primary care, dental and cardiology under one roof: each request routed to the right provider.
Three leaks we see at most practices.
After-hours messages go cold
A patient who writes at 9 PM on a Sunday books with the next practice that answers. Nobody sees that lost booking.
The front desk is already on the phone
During check-in rush and lunch, new messages wait. Every call-back is another chance to lose the booking.
The same five questions all day
Do you take my health fund? How much is a visit? How do I prepare? Staff retype the same answers instead of greeting patients.
Website, front desk and a dashboard.
A site patients can book from
- Services, providers and insurance page
- New-patient information and forms page
- Hours, directions and Google Maps
- Online booking request on every page
From A$579 (landing page) or A$1,749 (5-8 pages).
Books, reschedules, cancels
Confirms a visit only when there is genuinely open time, never invents appointments, and moves urgent pain or symptoms to the next same-day slot. Emergencies go to 000 instructions.
Nothing buried in a chat log
Every booking made in the chat lands in a dashboard your staff sees in real time, ready for your reminder calls and texts.
AI front desk: a monthly subscription per location.
Websites are priced separately and paid after you approve (below). Totals in Australian dollars, inc. GST.
Starter
- booking, rescheduling and cancelling in the chat
- insurance and pricing answers taken from your own policy
- booking dashboard for your front desk
- a live demo set up for your practice
Growth
- everything in Starter
- higher conversation volume
- same-day and urgent-slot triage
- priority setup support
Pro
- everything in Growth
- multiple locations or specialties on one setup
- custom specialty mix, for example primary care plus dental
- dedicated onboarding
Landing page
One page for a service, a product or an ad campaign.
- hero, offer, pricing, FAQ and a contact form
- AI sales assistant set up for your trade and launched with the site (monthly Assistant care is a separate plan)
- copy written from your notes, or by us
- basic SEO: titles, meta tags, schema.org, sitemap
- hosting, SSL and Cloudflare for the first year
Business website
5-8 pages: home, services, service area, about, reviews, contact.
- an editor so you can change text and photos yourself
- AI sales assistant set up for your trade and launched with the site (monthly Assistant care is a separate plan)
- contact form, Google Maps, business hours, privacy page
- SEO setup: titles, meta, schema.org, sitemap, Google Search Console
- hosting, SSL and Cloudflare for the first year
Online store
A store with up to 50 products: product pages, cart, orders, online payments.
- one payment method set up (Stripe or PayPal)
- AI sales assistant set up for your trade and launched with the site (monthly Assistant care is a separate plan)
- shipping options, store terms and returns policy
- product import from a spreadsheet, using your photos and descriptions
- hosting, SSL and Cloudflare for the first year
What it will not do.
No diagnoses, no medical advice
It is a front desk, not a clinician. Clinical questions are handed to your staff.
No invented availability
It books only open slots and says so when none is free, with the next option.
No voice calls
It answers in writing in the chat on your site. It does not call patients.
You approve what it says
Services, insurance policy and prices come from you. You read the scripts before launch.
Four steps, all in writing.
Business name, email, postcode. Add photos or your current site if you have one.
A first version of your site on our test address, built for your trade and your city.
We adjust until you like it. You have 14 days to decide. Nothing to pay before that.
Pay by card after approval. We connect your domain, hand over the files, and the AI sales assistant goes live.
Questions from practice owners
Does the assistant give medical advice?
No. It books, reschedules and answers practical questions from your own policy: services, hours, insurance, prices, preparation. It does not diagnose or advise. A message that sounds like an emergency is sent straight to 000 instructions and is never booked as a routine visit.
What patient information does the chat collect?
Only what a booking needs: name, a way to reach the patient, the service, the provider and the time. It is not designed to collect diagnoses or medical history. If your practice needs a business associate agreement (BAA), say so in the quote request and we sort it out before any patient data goes through the chat.
Do you replace my front desk?
No. Your staff keeps everything they handle well during the day. The assistant covers the gaps: nights, weekends, lunch, busy lines, and the patients who would rather type than call.
Can I see it before I pay?
Yes, two ways. Try the live demos above for your specialty, and send the free-mockup form: within 2 business days we email a first version of your practice website. You pay only if you approve it.
What does it cost?
Websites are A$579, A$1,749 or A$3,449, paid after you approve. The AI front desk is a monthly subscription per location: A$149, A$289 or A$429. Cancel any time. Anything else is quoted in writing first.
Do you call?
No. We work in writing: email and the forms on this site. The AI front desk answers your patients in writing too.
Free quote within 1 business day.
Tell us your specialty, number of locations and what the front desk struggles with. We reply in writing with scope, price and dates.
Free quote within 1 business day
We reply in writing: scope, price and the date of your free first version. No sales calls.
See your new site before you pay a cent.
Free mockup in 2 business days. No calls, no card, no obligation.